Raffle Vault

Support

Need help? Reach out to us at

rafflevaultapp@gmail.com

We typically respond within 24 hours.

Frequently Asked Questions

How do I create a raffle?

Sign in as a Raffler, tap the "+" button on your dashboard, and fill in your raffle details including a title, description, photos, and expiration date. Your raffle goes live instantly.

How do I enter a raffle?

Sign in as a Rafflee, tap the scan button, and scan a Raffler's QR code. Your ticket is claimed instantly. You can also browse active raffles in the Discover feed.

How are winners selected?

Rafflers draw winners with a single tap once the raffle ends. Winners are selected randomly from all entries and notified automatically.

Is Raffle Vault free?

Yes. Creating raffles, entering raffles, and all core features are completely free to use.

How do I delete my account?

Go to Settings within the app and tap "Delete Account." This will permanently remove your profile and all associated data. This action cannot be undone.

I'm having trouble signing in.

Make sure you're using the same sign-in method you originally used to create your account (Apple, Google, or Email). If you continue to have issues, contact us at the email above.

How do I manage notifications?

You can enable or disable push notifications through your device's Settings app under Raffle Vault.

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